Problem: Crime moves faster than response times

In South Africa, retail crime is fast, aggressive, and over before help arrives. Most break-ins take minutes, doors forced, stock cleared, gone. By the time a response is triggered, the damage is already done.

One leading supermarket chain faced this across its petrol stations and convenience stores, with high-value areas repeatedly targeted and losses stacking up fast.

Traditional security wasn’t stopping it

The retailer deployed every standard measure – alarms, shutters, CCTV. All of it worked on paper. None of it stopped the crime.

Alarms triggered too late. Shutters were forced open. CCTV recorded everything but prevented nothing. Criminals understood the system and exploited it.

Security fog that ends the attempt

The retailer turned to Smoke Screen security fog—an active defence that stops crime in progress. Starting with a single installation at the highest-risk area, the cigarette counter, the results were immediate.

Dense fog filled the space in seconds, destroying visibility and forcing intruders to abandon the attempt. The rollout quickly scaled to over 3,000 installations, shifting their strategy from reactive to proactive.

Intelligent, connected protection

Managing thousands of sites requires more than hardware. It requires control. With Smoke Screen Sentience, every system is monitored, managed, and ready to respond in real time.

The result is a connected security network that protects every store and sends a clear message to criminals: you’re not getting away with it.